FAQ’s

DO YOU PROVIDE A WARRANTY FOR YOUR PRODUCTS AND SERVICES?

Yes. We provide a 3-month unconditional warranty on all of our locksmith services.

Most of our leading lock manufacturers provide a 1-year warranty on their products. However, it is always best to check, as some do differ.

CAN YOU MAKE NEW KEYS FOR MY EXISTING LOCK?

Yes. If you have lost your keys we can make new ones with our code key cutting machine. Cutting new keys for an existing lock saves you the expense of having to purchase a new lock.

MY HOUSE KEYS HAVE BEEN STOLEN. CAN YOU MAKE MY HOUSE SECURE AGAIN?

Yes. Our fully qualified Perth locksmiths can come to your house and re-key the barrels of your locks, so the old keys will no longer work.

CAN YOU MAKE ALL OF MY LOCKS OPERATE WITH ONE KEY?

Yes. This is what locksmiths call “Keyed Alike Locks”. Different lock manufacturers have different key profiles, so some locks may need to be changed completely so they are all the same brand, where others may simply be re-keyed.

Our service technicians can work out the easiest and cheapest method for you.

DO YOU SUPPLY AND INSTALL INSURANCE COMPLIANT DEADLOCKS & WINDOW LOCKS?

Yes. We supply a wide range of Deadlocks and Window Locks that can be installed to meet with your insurance company requirements.

HOW CAN I MINIMISE THE NUMBER OF KEYS CUT FOR MY BUSINESS?

You can limit the number of keys cut for your business through the use of a “Restricted Key System

WHAT IS MASTER KEYING?

Master Keys differ from “Keyed Alike Locks”, as they can override a series of different keys. Whilst you may have different keys for different locks, a Master Key will work with all locks in your building.

WHAT IS A RESTRICTED KEY SYSTEM?

A Restricted Key System allows the end user to monitor all keys. Once you install a restricted system only a person listed as an authorised signatory can have keys cut.

Our Brands

  • silca
  • generation
  • lockwood
  • master-lock
  • carbine
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